Privacy notice

Trichlochem Trading FZ-LLC, based in Ras Al Khaimah, United Arab Emirates, operates this website. For questions about your information, email info@trichlochem.com.

When you contact us, we collect the details you provide, which may include your name, company, email address, telephone number and requirements. We use these details to respond, discuss quotations or partnerships, and keep a record of the conversation. Please do not send confidential or sensitive documents through the website chat.

Chat replies are automated. Your conversation is saved in our website inbox. If you continue through WhatsApp, you review and send a prepared message through WhatsApp, whose own privacy terms also apply. Email messages are handled by our email provider.

We use a session cookie to operate forms, protect submissions and keep the website working. When enabled, our own statistics record page views, clicked actions, device type, referral source and approximate location. Analytics do not read form-field contents and respect Do Not Track and Global Privacy Control signals.

Approximate location may be obtained from IPinfo, which receives the visitor IP address for this lookup. Our database stores a keyed IP hash for the location cache. These services may process information outside your country. We do not load third-party advertising trackers in the current website build.

Authorised staff can access enquiries and conversations in the CMS to respond to requests. Hosting and email providers process information as needed to provide those services. Detailed website activity records are removed after 90 days during routine application cleanup. Enquiries, conversations and backups are kept separately; contact us to ask about retention or request removal.

You can ask us about access to your personal information, correction of inaccurate details or deletion by emailing info@trichlochem.com. We may need to verify your identity and consider applicable record-keeping requirements. You can also choose not to submit a form, disable optional website statistics through your browser privacy signals, or contact us directly.

This notice describes the current website features and may be updated when they change. Last updated: 12 October 2026.